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The Operations Process Specialist ensures the effective and standardized execution of global business processes within ERP-D365 and related IT systems. The role serves as the link between business process owners and IT, driving process harmonization, supporting system improvements, enabling user adoption through training, and ensuring compliance through audits and continuous optimization.

Tasks

  • Drive the harmonization and consistent execution of global business processes within ERP-D365 and related IT systems, leveraging best practices.
  • Gather and document business requirements from Process Owners and Process Stewards and collaborate with IT Business Consultants on solution design.
  • Develop training materials and deliver user training programs to support effective system utilization and process adoption.
  • Act as a subject matter expert for ERP-D365 and related applications, providing support to key users and the IT Helpdesk.
  • Test new system functionalities, updates, and releases to ensure compatibility, performance, and business alignment.
  • Conduct internal audits to verify compliance with defined processes and identify opportunities for improvement.
  • Advise and support Process Owners during the implementation of new processes and process changes.
  • Contribute to the continuous improvement of business processes, system usage, and operational efficiency.
  • Lead cross-site projects.

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • Excellent written and verbal communication skills in both German and English.
  • Proven experience as an Operations Process Specialist or in a similar process, systems, or business applications role.
  • Strong ERP experience; knowledge of Microsoft Dynamics 365 is highly advantageous.
  • Solid understanding of business processes and IT infrastructure.
  • Experience translating technical concepts into business-friendly language for diverse stakeholders.
  • Demonstrated ability to manage multiple projects and prioritize tasks effectively.
  • Strong strategic thinking with the ability to align IT initiatives with business objectives.
  • Excellent collaboration and stakeholder management skills in cross-functional environments.
  • Strong analytical and problem-solving capabilities.
  • Excellent communication skills with the ability to explain complex IT concepts to non-technical audiences.

Benefits

  • Meaningful careers, continuous learning, and equal opportunities for everyone.
  • Inclusive and respectful workplace.
  • Strict confidentiality and compliance with the Code of Conduct.
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Über uns
VAT Group AG ist eine Schweizer Industriegruppe mit Fokus auf Hochvakuumtechnologie. Das Unternehmen entwickelt, produziert und vertreibt Vakuumventile, Vakuumkomponenten, Module und Serviceleistungen für anspruchsvolle industrielle Anwendungen. Die Lösungen von VAT werden insbesondere in der Halbleiterindustrie, Display- und Solartechnologie, Forschung, Beschichtungstechnik sowie weiteren Hightech-Industrien eingesetzt. Die Gruppe verbindet Entwicklung, Präzisionsfertigung, globale Vertriebs- und Serviceleistungen sowie Produktionsstandorte in der Schweiz, Malaysia und Rumänien.
Das Team

Joining VAT means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

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