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Behind every simple customer service is a highly complex network. In the Services, Voice & Automation team, you will shape B2B connectivity and network security services used by businesses across Switzerland. We work across a wide range of technologies and vendors, turning complex network topologies into standardized, scalable services. The work is varied, priorities change, and several projects often run in parallel, which is exactly what makes the role interesting.

Tasks

  • Drive the architecture and evolution of Sunrise’s B2B connectivity and network security services
  • Define service architectures, technical standards, and platform roadmaps
  • Work with Product Management to develop new service offerings and enhance existing services
  • Translate business requirements into technical design, implementation plans and engineering guidelines
  • Plan and execute proof-of-concepts, testing activities, and technical validations
  • Improve service resilience, automation, operational visibility and cost efficiency

Requirements

  • Degree in Telecommunications, Computer Science, or a comparable technical field
  • Extensive experience designing and delivering B2B network services in a telecom or ISP environment
  • Strong understanding of IP networking technologies such as IP/MPLS, BGP, and broadband service architectures
  • Hands-on knowledge of network security solutions, including firewalls and DDoS protection platforms
  • Experience creating high-level and detailed technical designs and documentation
  • Ability to communicate complex technical topics clearly to technical and non-technical stakeholders
  • Fluent English
  • German is a plus

Benefits

  • Dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived
  • Diversity is part of the company DNA
  • Partnership with «Advance – Gender Equality in Business»
  • Swiss LGBTI label
  • «Fair-ON-Pay Advanced» certification for equal pay for work of equal value
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Über uns
Sunrise ist ein Schweizer Telekommunikationsunternehmen mit Sitz in Opfikon und bietet Mobilfunk-, Internet-, Festnetz- und TV-Dienste für Privat- und Geschäftskunden an. Das Unternehmen betreibt Telekommunikationsinfrastrukturen und stellt Kommunikations- und Datenlösungen für Haushalte, Unternehmen und öffentliche Institutionen bereit. Sunrise gehört zu den grössten Telekommunikationsanbietern der Schweiz und versorgt Kunden mit mobilen und festnetzbasierten Kommunikationsdiensten.
Das Team

The Services, Voice & Automation team works across a wide range of technologies and vendors, shaping B2B connectivity and network security services for businesses throughout Switzerland.

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