Support the development of the fastest-growing global sports brand in scaling our retail footprint to new heights. Are you a strategic thinker with the operational rigor to turn a high-level vision into reality? Do you thrive at the intersection of retail operations, cross-functional alignment, and commercial execution? We are looking for a highly driven Program Manager - Global Distributor-led Store Business to shape how our brand comes to life across our global partner networks. In this role, you will serve as the bridge between global strategy and local market execution, ensuring our distributor-led stores deliver a premium, consistent, and commercially successful customer experience.
Tasks
- Drive the global Distributor-led (DMS) store strategy based on the Global Retail strategy, acting as the central engine from high-level strategic planning to physical, in-store execution.
- Partner closely with Global and Regional Retail teams to design and implement scalable operating frameworks that align distributor market operations with core brand principles.
- Create and adapt DTC Retail playbooks for distributor-led stores, driving cross-market alignment and fostering a culture of shared learnings and best practices across global partners.
- Standardize global KPIs and reporting, consolidating market insights and distributor performance trends into actionable data for global stakeholders to drive informed decision-making on local, regional, and global levels.
- Take proactive ownership of global retail standards, helping regional teams identify and quickly resolve in-store execution and operational gaps in alignment with cross-functional partners.
Requirements
- 6+ years of professional experience in retail operations, distributor-led (DMS) retail, franchise management, or partner-led business models within a global consumer brand.
- Highly skilled in project management with a proven track record of designing scalable retail playbooks, operational frameworks, and standardized SOPs that external partners can seamlessly adopt.
- Exceptional stakeholder management and communication skills, with the ability to collaborate with, influence, and build trust among cross-functional teams, regional leads, and external distributors to drive compliance without relying on formal authority.
- Highly structured, analytical mindset with a hands-on approach, comfortable navigating ambiguity and passionate about resolving in-store execution gaps as well as designing long-term market expansion strategies.
- Home base will be Zurich.
- Fully proficient in English, both written and spoken, with the ability to build strong relationships across diverse cultures.
Benefits
- Environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate.
- Supportive, team-oriented atmosphere.
- Access to personal self-care for both physical and mental well-being.
- Equal Opportunity Employer committed to a fair and inclusive work environment where all decisions related to recruitment, advancement, and retention are free of discrimination.
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Über uns
Das Team
The Retail team is dedicated to bringing the brand to life in the physical world, operating in a fast-paced, highly collaborative environment. The Distributor-led (DMS) team plays a critical role in unlocking new markets and ensuring uncompromising brand standards worldwide, with a focus on high autonomy, innovation, and teamwork.