Location and work model: La-Tour-de-Peilz, with regular customer visits across Switzerland and a remote working policy.
Contract type / duration: Permanent.
Activity rate: 80–100%.
As a Key Account Manager at Nestlé Purina PetCare Switzerland, your mission is to own and steer the commercial performance of strategic retail customers in Switzerland, delivering sustainable growth, profitability, market share and excellent execution. You will collaborate closely with customer stakeholders and with Sales, Marketing, Finance, Supply Chain and key support teams. This is an opportunity to take ownership, grow your expertise, and deliver meaningful results that make a difference at scale.
Tasks
- Lead the commercial performance of assigned retail customers, taking ownership of sales, profitability, market share, distribution, forecasting and trade investment outcomes.
- Drive customer strategy and joint business planning that translate category priorities into strong customer plans and sustainable profitable growth.
- Build trusted relationships with key customer stakeholders and lead impactful negotiations supported by strong financial insight, clear priorities and sound investment choices.
- Steer accurate customer forecasting, baseline and promotional planning, while driving best-in-class execution of promotions, launches, distribution initiatives and commercial plans to strengthen customer and category performance.
- Turn shopper, category, customer and financial insights into fact-based recommendations that improve business performance and decision-making.
- Align cross-functional teams around customer priorities, enabling focused execution and creating shared value for customers, consumers and Purina.
Requirements
- Relevant expertise gained through education or professional experience combined with a proven track record in solid key account management in fast-moving consumer goods or retail, with proven ownership of customer growth, profitability and market share.
- eCommerce experience would be a strong asset.
- Strong commercial and financial acumen to manage customer performance, trade investments, forecasting, budgeting and profitability decisions.
- Negotiation, customer planning and relationship-building skills to influence senior stakeholders and deliver mutually valuable business outcomes.
- Ability to collaborate across functions with confidence, resilience and accountability to turn strategies, insights and priorities into excellent execution.
- Fluent communication in German and English; French is an advantage.
- Demonstrate courage, collaboration, speed and continuous learning, while translating ideas into measurable impact and creating shared value.
Benefits
- Paid holidays beyond legal requirements.
- Learning and development opportunities to grow your career.
- Performance based bonus.
- Healthcare contribution and access to the Employee Assistance Program.
- Strong employer contribution to your pension plan.
- Generous parental leave and comprehensive family support solutions.
- Attractive employee discounts across various products and services.
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